Issuing Duplicate Certificates and Correcting Erroneous Certificates
Requests for duplicates should be submitted to the local exam site where the exam was taken. Duplicate certificates can be issued within three years after the exam date. If the certificate contains erroneous data, the Examination Centre may, upon the request of the candidate and depending on the nature of the error, issue a corrected certificate (e.g. in the case of a misspelled name within one year after the certificate was issued, or for gender and name changes).
The cost of issuing a duplicate certificate is always covered by the candidate, whereas the correction of an erroneous certificate is paid by the party responsible for providing the incorrect information.